Wendy B.
3/24/2023
We just got our granite countertops installed in our kitchen by The Countertop Factory Southwest and could not be happier with the service from the beginning to the end. I will be very...
TCF
(8)
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4141 E Raymond St Ste G
Phoenix, AZ 85040
The Countertop Factory (TCF) is a leading fabricator of premium countertop materials, specializing in natural stone, quartz, and custom wood products. With state-of-the-art technology and a commitment to world-class customer service, TCF ensures that every project meets the highest standards of quality and craftsmanship.
Operating facilities in Chicago, Phoenix, and Tucson, TCF offers a comprehensive range of services, including expedited delivery, digital layout technology, and professional plumbing. As one of only 90 fabricators nationwide accredited by the Natural Stone Institute, TCF upholds best practices in fabrication and installation, positioning itself as a trusted choice for homeowners and contractors alike.
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Reviews
1.58 reviewsBrock B.
10/9/2025
Worst customer service ever!!! Did not show for the installation. No phone call, can't get them to even call me back! Dan ( their supposed head scheduler) promised to call yesterday to let me know...
Morgan M.
11/16/2024
Horrible company. Didn't show and when I called just dismissed me. I rescheduled and they were rude the whole time. It was a blessing tho I ended up with a wonderful contractor. Avoid them
Lois S.
4/9/2025
We had our countertops installed by TCF, ordered through Costco, and were originally happy with the results. However, this is a seasonal home, and when we returned the following January, there...
Dawn C.
3/23/2022
Absolute WORST customer service!! Would not recommend using this company for any home improvement projects. We ordered our new countertops over 3 months ago and we still do not have them...
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