
I went to the store the first time and interacted with a rep who was 1) hard to understand 2) could not understand what I was asking and 3) recommended a change to my plan that would clearly lead...
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I went to the store the first time and interacted with a rep who was 1) hard to understand 2) could not understand what I was asking and 3) recommended a change to my plan that would clearly lead...
I had troubles with re activating my new phone. Brenda worked tirelessly with Max the assistant manager with customer service to get in touch with an obscure department that worked with resetting...
It's hard to even know where to begin with this review. Maybe writing a review will actually get something done? I cancelled my service with T-Mobile over 1 1/2 years ago. Long story short I paid...
If I could subtract stars I would! My only request when changing carriers was to retain my current number. I was assured it would be simple. I was told to take my Verizon information to a...
Terrible customer service. Other T-Mobile stores acknowledge when customers come in to say we will be right with you. Several other people left as I did after waiting 40 minutes for nothing....