Sears Customer Care Network

We are AWESOME!!! This is the Sears call center. In my Department we take inbound calls from people across the US who need assistance with a broken appliance. We attempt to troubleshoot and...

I have been waiting a month for a repair on our stove that should have been done correctly the first time. The Sears service man just texted that I was not home and he just left. He won't answer...

My Boyfriend works at the Sears Call Center....This bed bug was on him when came home from work..Somebody call the Health Department... Other have complained.

I had a Kenmore washer that was leaking. When I checked on the technician I caught him lounging against the counter and texting. It appeared that he had only taken the washer cover off. He told...

Ok so Im getting a SUD fault on my Kenmore Elite the repair guy puts in a new pressure switch tests it and it works. He leaves and we try a load it faults again. I make another appointment wait a...