
Not sure about the negative reviews on here but this is my experience. I've been going here for three years now and never had anything other than great service. I tend to walk in at 7am opening...
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Chapman Ford is a full-service Ford dealership located in Scottsdale, Arizona, dedicated to providing an exceptional vehicle-buying experience to customers in the greater Phoenix area. With a wide selection of new Ford models, Certified Pre-Owned vehicles, and high-quality used cars, the dealership prioritizes customer service and expert support across all aspects of the purchasing process.
The dealership features a state-of-the-art service center staffed by Ford-certified technicians, ensuring that all vehicles receive top-level care for optimal performance and longevity. Offering flexible financing options and competitive trade-in values, Chapman Ford makes the process of buying or trading a vehicle smooth and hassle-free for its clients.
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Not sure about the negative reviews on here but this is my experience. I've been going here for three years now and never had anything other than great service. I tend to walk in at 7am opening...
Came in asked for oil change and filter and they gave me the works. Be careful and really specific.
Not bad if you want to pay 100 bucks for an oil change and have oil and dirt left all over your door and steering wheel.
If you call Chapman (or go on their chat) they say that you do not need an appointment. Boldly incorrect information. I had a 1PM appointment and it took almost an hour for a basic oil change....
Told by service advisor no need to make an appointment for an oil change and to just walk in any time to their "quicklane" center rather than dealer service lane. Walked in at 10am then sat in...
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