Quality Inn Glendale At Arrowhead Towne Center

Lobby was clean and smelled nice. Person at the desk was super friendly and helpful. Check in went well,and I was given a room on the first floor as requested. She even let me "inspect" the...

This used to a Quality Inn. It's been rebranded as "The Hotel Serene." So, they lost their franchise & it shows. No art on the wall, the couch & drapes are filthy. The toilet lid doesn't fit the...

DO NOT STAY HERE!! Just checked out and I didn't even get asked how my stay was! I stayed for 2 nights and never again! I have 2 small children and I got a non smoking room and the first thing you...

Woke up in the middle of the night from burning bug bites all over my body. BED BUGS. Called corporate first to document at 2:06am and then was advised to work with front desk first. Joseph at...

There's nothing Quality about this place, except for perhaps the lack of service. Checked in last night, it took me going to my room after checkin 4 times before the key worked!!! I literally had...