Phoenix City Government

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200 W Washington St
Phoenix, AZ 85003
+1 (602) 262-6251
https://www.phoenix.gov

The City of Phoenix Water Services Department in Arizona is dedicated to providing essential water services to residents, businesses, and visitors in the area. Their commitment to water quality, conservation, and environmental sustainability is evident through various initiatives and programs offered.

With a focus on customer service, the department aims to educate the community on water conservation and efficient water usage through outreach programs and resources. Additionally, they prioritize transparency and engagement by providing information on water projects, rates, and quality for public awareness.

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Reviews

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1.09 reviews
Jessica G.
10/21/2025

The worse service ever ! The ppl answering the phone are all over the place with misleading information. So rude , Andrew supervisor was even worse than customer service . Pay your employees...

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Matthew M.
4/2/2025

They continue to screw us hard by various degrees of incompetence from not sending us a bill, not reading the meter correctly, over charging us and forcing us to utilize a website that crashes and...

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Zxed Z.
5/22/2025

Zero stars would be better. The phone number from hell is your beginning, then when you finally get through it all to a live person they want the same information again. If you don't have one...

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Linda A.
7/18/2025

THE WORST! You turned the water off at my daughter's rental located at 25428 North 19th Drive without ANY notice all the while she is trying to care for me, her 83 year old mother. It's July in...

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Wendy B.
12/20/2024

Nightmare. The website requires one to upload the document that you used to be able to email. However, the website cannot take the upload. No matter what it is named, no matter how small, even...

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