My girlfriend and I have used Optimum customer service many times both in person and over the phone mostly to do with plan changes, new phone and upgrading the modems. Without exception that have...
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This is my second review of 1 star. If possible, I would give zero stars. Optimum is known to have the lowest rating for customer satisfaction. My recent experience proves that true for me. For a...
I have had very numerous internet outages today from optimum internet. Every few minutes all day long. I don't know if it is an area wide problem or the Gateway 6 new router-modem they installed...
The Worst Internet Company there is, Customer Service is Horrible, actual service is slow. But they know all of this and do not care. Do what ever you can to find something else. 160 a month for...

My internet service took a turn for the worse a few months ago and has gotten progressively worse, we will completely lose a signal for long stretches of time. We've had techs out twice and it has...