OnTrac

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7400 W Buckeye Rd
Phoenix, AZ 85043
+1 (800) 334-5000
http://www.ontrac.com
OnTrac is the faster, more affordable alternative for parcel logistics. Small-package shippers choose OnTrac because we can speed up ground service without the added cost of express shipping. OnTrac is a SmartWay Transport Partner, a USPS Workshare Partner, is SOC 2 compliant, and integrates with over thirty different multi-carrier software providers. Chose OnTrac and reach over 65 million consumers in the Western U.S. with a more efficient last-mile delivery strategy. "On-Time for Less!"

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Reviews

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1.088 reviews
Amaya E.
10/19/2021

I'm not sure if they do training on how to deliver a package but if so they need to better. My delivery man walked up with my package in one hand and his phone in the other. He was so lazy to just...

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Neil S.
6/2/2025

This company is without a doubt one of the worst delivery companies I've ever worked with, ESPECIALLY when it comes to accepting responsibility for its own screwups (ie; late deliveries, NO...

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Kalin K.
5/12/2025

I would give 0 stars if possible. Have received multiple notifications that my package could not be delivered because more details were needed. I have contacted their customer service reps and...

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Russ G.
6/17/2025

if I could leave a less than 1 star, I would. Ordered a new office chair from WalMart.com.. delivered by OnTrac. Or should I say, driven to my house. The driver, refused to take it off the truck....

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Coretta S.
7/8/2024

My package was supposed to be delivered on the July 2 then they said it was Delayed I kept tracking it and the Driver turned off all tracking and simply kept my package I know the driver stole it...

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