OnTrac

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2501 S Price Rd Ste 201
Chandler, AZ 85286
+1 (800) 334-5000
http://www.ontrac.com

OnTrac, based in Chandler, AZ, specializes in last-mile e-commerce delivery services, offering solutions that enhance delivery speed and improve customer satisfaction. With a network that spans 35 states and Washington D.C., they provide cost-effective shipping options that help retailers and shippers reach 70% of the U.S. population.

Committed to community impact, OnTrac engages in disaster recovery and hunger relief efforts, leveraging their infrastructure to support local needs. Their focus on building brand loyalty through timely deliveries and a diverse carrier strategy positions them as a trusted partner for leading retailers and direct-to-consumer brands.

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1.0168 reviews
Ryan S.
10/25/2021

Ordered from Wal-Mart and saw the reviews for the carrier while I checked my order status and tracking. I was immediately worried, but they did good and were on time as estimated and left package...

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Huan L.
10/18/2025

Horrible delivery service. They delivered to the wrong city SOMEHOW when I wrote a completely different city. I ordered an item that had a preorder bonus and so when I got a replacement, they...

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Tracy
7/27/2025

Worst company ever!! Can't deliver a package to save their life!! evertime I order something I get a message need more information on your address!! THERE IS NO MORE INFORMATION ON MY ADDRESS!!...

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Shoe S.
10/1/2024

This is the third time I have had Home Depot send me product, and the third time they have used OnTrac for delivery. Unfortunately, this is also the third time I am left waiting for days for my...

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Xiaoling Z.
12/13/2024

Been close over years , I have packages mark delivery to my location never received, online chat system is joke ask me tracking number multiple without solve my problem, never use this ontrac...

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