Barb L. was instrumental in helping me retrieve my very old Loft card. It was so nice to have someone take the time to inform me of the "special" discounts available on this Tuesday !! Kudos to...
LOFT
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I don't recall the last time I was this livid over a business and my experience with customer service. I placed an order yesterday for pick up, and was almost immediately told that it was ready....

I have never had a bad experience here. The ladies are always helpful and nice. From online returns to making sure you have the right size they are on it!

I popped in to complete some holiday shopping and had the most incredible experience! The store was SO organized (even during a busy shopping season), they were taking all kinds of safety measures...
Excellent customer service! I tried on so many pieces and Nancy was quick to help me with retrieving additional sizes. She also folded my purchases so nicely when I checked out.