Jim Click Mazda East

I bought a Mazda3 in 2020 and have been coming here for my vehicle inspections every year since. The customer service has always been great. I have never had an issue with anyone there. I like...

Sales department is great. Polite, honest, not pushy. BUT: 3 months later my car's display malfunctioned - still under warranty of course! That's when I discovered the weak underbelly of Jim...

Worse than a clown show. Totally incompetent, don't-care customer service. Brought in 3 yr old Mazda3 (under original factory warranty) for service on a critical airbag warning message, plus an...

On 8-4-25 my 90 year old mother took her car in for service. When we got it back the back tire hubcaps was missing. We called and called and no help finally the service manager, Jon Kilpatrick...

this is story of how it took 5 days to reprogram a key (that should've taken an hour or and hour and a half) after losing my key I had my car towed to the dealership to get a new key and to have...