The staff was amazing. Karen and Tiffany and David are wonderful. We stay for 2 nights the room was great and the shuttle tools us to good eateries. We will be back
Hyatt Place Tempe/Phoenix Airport
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Hyatt has a standard of quality that I have come to expect. The service at the front desk and the staff are all very nice. Whenever staff does well, it should be recognized. However, the...
Don't book a stay here. Tried to cancel a one night stay that is more than 2 weeks away and they won't refund me at all. Terrible policy. I will never book with a Hyatt hotel again.

Stayed here for one night when we arrived in PHX before heading north to Flagstaff. The hotel is in a really great spot and it was nice to take advantage of the shuttle service. The room was...

Stayed here while in Arizona for a basketball tournament. Checked in and it started off good, then went to our room and it smelled like cigarette smoke (bad), so we had to ask for different room....
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