Flagstaff Hearth & Home

While delivery was prompt, we were asked if we had "help" for loading the stove. We did not expect this at the last minute especially. We figured the store would have the appropriate equipment and...

Avoid at all costs. Unprofessional, and most importantly, they don't stand by the services or equipment they decide to use. They installed a fireplace for over $2k, which took months to actually...

If could leave zero stars I would. A 1 star seems generous. Between the lack of communication, countless missed appointments, and then finally the owner shows up and is incredibly disrespectful....

Try to avoid using them if possible They stuck me with a used $180 control board they said was new and could have been the problem...and would not refund my money and charges me $455 to diagnose...

Nice guys but completely unreliable. They're quick and efficient when they need a payment but don't count on them to keep appointments or return calls.