Flagstaff Family Care Clinic

After a day of unreturned messages and getting the runaround from the front office staff, I went into the office on Yale Street and was able to speak with the back office manager, Jackie. She...

I was a patient for 5 years at this place. My provider was FNP Karen, I went there to get my stomach pain assessed, she diagnosed me with an ulcer and treated me for it for 5 years. Long story...

This practice used to be pretty good but when Apricus took over it got worse. Now Optum has taken over and it sucks. You can't talk to anyone in this office directly, messages online aren't...

Getting a simple immunization record has taken 6 weeks with no end in sight. Can't reach anyone in their actual office and am stuck in hell with Optum. Clearly personalized care is out the window.

Horrifyingly rude service. Dr. Mary saw me for a small growth in my ear, but didn't believe me when she couldn't see it and treated me like I was stupid. I had to return later with photos and a...