Kristina H.
9/10/2021
I signed up with CenturyLink in 2012 in Humboldt AZ. For the past year I've used them in Prescott. Once I upgraded to the 12-15 mbps in Humboldt (upgrade was $4 per month), the service was...
CenturyLink
Open
(47)
1000 Ainsworth Dr
Prescott, AZ 86305
CenturyLink, a telecommunications company based in Prescott, AZ, offers residential services including high-speed internet, phone, and bundles. Customers can access account information and support through their website by entering their zip code or service address.
As CenturyLink and Qwest merge, the company is working to combine systems to provide accurate pricing and product availability. Customers can shop for services, set up accounts, and receive support through the online platform or by contacting customer service.
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Reviews
1.047 reviewsJosephine N.
10/28/2025
If I could give zero stars I would. I am trying to cancel my service. It has taken over 2 hours and is still not resolved. I have spoken with 3 different agents, all of whom gave me different...
Kate B.
3/28/2025
HORRIBLE customer service. I was on hold for over 3 hours, then the last time they transferred me, she says your phone will work after 7 pm thank you good bye. Unreal. I asked for basic service...
George A.
1/7/2025
Mediocre signal service with frequent blank spots, but somehow acceptable, because of the reasonable pricing. What I find totally unacceptable is their 30% fine if your payment is a day or two...
Jana S.
4/11/2024
They are awful, I signed up for low income pricing I was approved but now they are denying me
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