Bank of America Mortgage

I love Bank of America! I am always greeted with a smile and the bank manager and tellers consistently thank me by name. I have often seen the bank manager help out with customers when the bank...

I am having one hellacious time geting this branch to cooperate in a simple closing of accounts and transfer to another bank. They are being totally non-cooperative, and unhelpful. I am...

Short story.... lines are long and not enough tellers at this branch. Seems to be faster down at Biltmore or Thomas / 44th location. Better yet, drop BofA and go with Chase for more personal,...

It's obvious BofA are phasing out human interaction when all they have are these completely incompetent office staff working in these locations. Even the managers, in particular Tina, will lie to...

This has been my branch for over 25 years. Recently with the change in management, some (not all) of the tellers are rude and treat the customers with disrespect. It's a shame as the former...