Rocio R.
5/7/2025
Kris Conners provided an amazing customer service experience. From the moment we walked in, he greeted us immediately and helped us right away. He was funny, witty, helpful and very understanding....
Bank of America
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(22)
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16517 W Bell Rd
Surprise, AZ 85374
Welcome to Bank of America in Surprise, AZ, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms and Braille signage (where available), Ramps in locations with steps, Easy-to-open doors, Handicap accessible safe deposit box rooms.
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Reviews
2.022 reviews
Sierra W.
10/1/2024
I'm currently standing in line. There's TWO tellers with people already. There's 2 ahead of me. And 3 behind me. Someone waiting at the desk and 2 people sitting down. This is ridiculous. Hire...
Kim A.
7/25/2025
So tired of being told it takes time to cash multiple checks. Isn't it their job? Sane teller with a bad attitude.
Samuel B.
1/6/2025
Worse bank I've ever been to. Always 30-45 min wait to get anything done. Never have I been in and out at this location.
Destiney S.
3/22/2021
I was having problems using my debit card, the strip was giving me issues more times than not. I called BofA customer service to have them send me another card. The customer representative...
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