Sears Roebuck and Company

For small purchases off the floor it's okay but just try to buy anything big, like a lawnmower or a bed, you will be waiting 3 to 6 weeks for your item to be shipped. Why? Just stock the stuff on...

Don't bother. Customer service is horrid, cannot get help, long wait lines due to overall poor customer service. Staff is clueless, basic inventory questions can't be answered, communication...

Used to shop here a lot. The selection just isn't as good as it used to be; same with the quality of their products. Plus their loyalty program is confusing. Their bathroom needs to be cleaned...

Stood in electronics trying to get help will 7 employees stood around and B.S.'d. Not very personable staff. Would give negative stars if I could.