Fairbanks Pumping & Thawing

We have been using the services of this company for years. We recently contacted the company as our sewer line had froze at our home. The company came right out, assisted with steaming the lines...

Zero customer service and predatory business techniques. Doesn't provide the services paid for. Charges you to come back out to fix the issue and even when the issue isn't fixed they still charge...

Poor communication. After not hearing back when they would be out to our house they told us they'd be out the next day and this went on for 4 weeks. We decided to go else where. The gal handling...

They don't return your calls even when you call during normal business hours. I won't even consider them if this happens again.

We had a back up, but we didn't know why because we had our tank pumped seven months prior. Dan heard I ran a home daycare so he came out to check what was going on after his long day. Turned out...