Alaska Family Dermatology

The front desk staff needs better customer service skills. The doctor and assistant were great.

I just tried to reschedule and the office person (Zel, Zoe, Zoey?) was talking so fast I could not understand the policy and procedure. When told her I'd need to see another provider if I...

I made multiple attempts via the automated service sent by the office and a phone message to cancel my appointment. The day before the appointment I again received a text confirming my...

The doctor's care was excellent. The business office was horrible. They mailed my invoice to the wrong address multiple times, and I never received it. They then contacted me by phone to let me...

this office will charge you a late fee just for showing up without cash in hand. Wouldn't have been an issue had they communicated that before the appointment. But hey, thanks for wasting my time.