Zales Jewelers

Run away!!!!!! They sold me a watch battery that lasted one month. When I got a real jeweler to replace my battery they pointed out that the last person that worked on the watch broke the plastic...

Rude and the jewelry is not real she sold me a fake ring and it changed colors then she wouldn't even give me my money back saying I switched it out and called me stupid just rude

Do Not take your watch to get a battery replaced at all costs!!! Took two watches in. The older dark haired lady had difficulty getting the backs off due to arthritis I guess. Set up a machine...

I stopped by to get the battery replaced in my expensive watch that I purchased in Switzerland. The lady was using a small hammer on my watch to get it open. She was done with it pretty quickly...

Went to just get a battery for my watch, the lady ruined my $400 watch by pulling the stem out and then called me a liar when I told the owner who said she was his mother, and as I tried to tell...