Ivy V.
7/1/2010
I used to go here all the time to get minutes add to my phone. I got a phone from this location before. Anyways, at this time, I was getting minutes. Most of the time, it's semi busy. Maybe one...
T-Mobile Experience Store
Closed
(10)
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103 Brookridge Dr Ste A
Madison, AL 35758
T-Mobile Experience Store in Madison, AL, offers a variety of mobile plans, including unlimited plans for different demographics such as seniors, military veterans, and first responders, as well as prepaid options. Customers can choose from a wide selection of devices, including the latest smartphones, tablets, and smartwatches, all backed by T-Mobile's extensive 4G and 5G network coverage.
The store emphasizes customer-friendly services like the ability to bring your own device and retain your number, alongside exclusive benefits like streaming services and discounts for switching from other carriers. T-Mobile's Experience plans promise significant savings compared to competitors, making switching effortless and rewarding for new customers.
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Reviews
3.010 reviews
Nate I.
10/8/2025
Store was busy bit it took one of the reps over 10 mins to even check us in. She stated 20-30 minute wait. 50 mins later and after people who had not checked in, walked in and asked for "help" or...
Jay T.
10/28/2024
The staff was very rude and unprofessional. I saw one of the staff members being so rude to a Hispanic woman whose English wasn't the best. The associate Teshia Smith basically told the lady to go...
Ash L.
11/6/2021
Tony helped us with the purchase of a new iPhone and he was OUTSTANDING!!!! The process was so easy. I highly recommend this location. Wonderful customer service and experience here.
Steve B.
12/16/2022
This review is strictly about the Madison location Tmobile on Brookridge drive. I was lied to about the value of a trade in by a CSR wannabe at the store named Nathan. He's the tatted up, pierced...
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