Shelby County 911 Communications

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19220 Highway 280 Ste 201
Birmingham, AL 35242
+1 (205) 439-6911
http://www.shelby911.org

Shelby County Water Services caters to a diverse clientele, serving both retail and wholesale customers in the region. With over 13,000 retail accounts, the service extends to various areas such as Westover, Chelsea, and notable subdivisions like Eagle Point and Greystone. The retail customer base has substantially grown over the years, notably expanding from 3,200 accounts in 2001 due to mergers and increased demand.

Notably, the wholesale services are provided to municipalities like Alabaster, Pelham, and Sterrett-Vandiver. These entities rely on Shelby County Water Services for their water supply, which is sourced from the Coosa River. The water undergoes treatment at two plants, including the Talladega/Shelby Water Treatment Plant in Childersburg and the Shelby County South Water Treatment Plant in Wilsonville, operational since 2008.

Emphasizing safety, the organization advocates for responsible digging practices and compliance with Alabama 811 regulations to prevent utility line damages. With a commitment to quality service and environmental stewardship, Shelby County Water Services plays a vital role in ensuring a sustainable water supply for the communities it serves.

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