JCPenney

This location suffers from the same problems I've seen at other JCPenneys. It's overall drab and sad, with poor selection, and though there must be a fair number of people working there, I...

me and my daughter are trying to check out at JCPenney's to go to one register no one's there so then we go up to the ladies behind the jewelry counter. They tell us that the lady by the clothing...

I was just at this store and met a nice man named James in the jewelry department. He was very nice and polite. I was shocked at how nice the store looked. I was telling him how my local store in...

Horrible rude person in ladies dresses. Super cocky and never learned basic customer service. But on a brighter note, our day was saved by a wonderful lady who listened to us and even recommended...

JCPenneys Hair Salon: Do NOT go to the Tuscaloosa university mall JCPenney Hair Salon. My husband went and specifically asked if anyone was capable of doing a bald fade with a hard part haircut....