Amanda W.
10/28/2014
Judy responding to your comment to my post...I have been with iStorage since 2005, and yes the rates did sky rocket since then. From my perspective some of the rate increases doesn't make since...
iStorage
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105 Castle Dr
Madison, AL 35758
iStorage operates over 1,000 secure and affordable self-storage facilities across 42 states, providing a range of storage options including climate-controlled, vehicle, and business storage. Known for their community-focused initiatives and exceptional customer service, they have earned accolades such as being voted Best Customer Service in America by Newsweek.
The facilities are well-maintained and designed for easy access, offering various unit sizes to accommodate diverse storage needs. Customers consistently praise the friendly and efficient staff who provide assistance and guidance throughout the rental process, ensuring a positive experience.
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Reviews
1.57 reviews
Preston P.
8/31/2023
Worst customer service on the planet. Had a unit broken into and there was nothing done. I wouldn't be surprised if it was the people running the facility.
Randy B.
4/25/2017
Well, corporate has taken over! No more customer service, just rate hikes, twice in one calendar year. Now I'm up to $53 per month. In two years, up $13. The local average is $35. GREED!! When...
Kadri P.
5/11/2022
In less than 1 month after being here, my property was vandalized and stolen. Tried calling the office 4 times today and left voicemails. I've received no help so far.
Talisha A.
3/25/2022
Today I've received the poorest customer service from Kim. I called in advance to get my gate number and a couple of question because it's been a while. Didn't get a answer so I politely left a...
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