Degraw L.
1/6/2016
Called their customer line to help find out whats wrong with my internet and was on hold for at least an hour.After an hour wait, only talked to one customer rep, and got my issue solved.
CenturyLink
Closed
(7)
Photos
3850 W Main St Ste 403
Dothan, AL 36305
CenturyLink, now merging with Qwest, is dedicated to providing reliable telecommunications services, including high-speed internet, phone, and TV options to residential customers. The company emphasizes the importance of accurate service availability through location-specific support, ensuring customers have access to the right products for their area.
With a commitment to customer security, CenturyLink safeguards personal information and encourages users to manage their accounts effectively as they navigate through the transition of combined systems. The company's goal is to deliver seamless service and support, maintaining a strong network infrastructure for its customers.
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Reviews
1.57 reviews
Lani R.
6/9/2021
Negative 6 Star Rating!!! CenturyLink Has robbed me of Internet speed for years. They have refused to upgrade their service hub within my area because they're too cheap to do so, so the speed goes...
David O.
6/13/2022
Last December (2021), I transferred my parent's phone service because I could get much better rates with another company. CenturyLink kept billing my parents. I called in March to correct the...
Harry C.
8/3/2018
I was without internet for 13 days before I recieved another modem. I had to call as bout 4 times. The first modem went to an address downtown. They asked for my physical address 4 times before...
Lou C.
12/24/2020
I am being gracious giving them one star, I signed up for their phone and fiber optic internet 3 weeks ago and still haven't seen an installation person. The come up with excuse after excuse. I...
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