Will F.
3/30/2025
Ed from Service was excellent. Was pleasant, professional, and set realistic expectations! Got my vehicle serviced and knocked out a recall all in one morning! Thanks Ed, will be back. Highly...
BMW of Tuscaloosa
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3537 Skyland Blvd E
Tuscaloosa, AL 35405
Alabama might be small, but our character is huge! The goal of our dealership is to make your buying and service experience as easy and fun as possible, even if you choose to skip the trip to our dealership. We prioritize customer service and are part of the Carlock auto group that has served the area for over 50 years. Our friendly and professional team members live to satisfy every customer that walks through our doors, and we're all BMW enthusiasts. We operate on the Carlock Clear Philosophy-our best price upfront, one dedicated associate from start to finish, and a no-commission, hassle-free environment. No gimmicks, no surprises-just a clear, better way to buy a car.
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Reviews
2.015 reviews
Stevonica P.
3/17/2023
This is my fourth BMW and, by far, the worse customer service experience I have ever had with a dealership. I was looking to purchase another BMW truck, but I definitely will not go back here! If...
Kelli G.
7/12/2023
Horrible New Car Purchase Experience - Complete lack of customer service, communication, or honesty on the part of management. If these are the people BMW has representing them, I doubt I'll ever...
Louanne F.
7/28/2022
I have leased from BMW Tuscaloosa for 10 years. I was called today by their service department saying my car needed an oil change and vehicle check. I said yes to the services completely...
Patti M.
10/28/2022
Took my car in to fix possible oil leak and backfiring issue but was told all it needed was fuel system cleaner, after paying $300.00, I picked up my car and the gear sifter is not working...
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