Birmingham Water Works Board

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3600 1st Ave N

Birmingham, AL 35222

+1 (205) 244-4000

https://www.bwwb.org

Birmingham Water Works, founded in 1951, is one of the largest water systems in Alabama. The system has four water sources, more than 3,700-miles of transmission lines and over 450 employees. It focuses on maintaining, preserving and conserving water resources to ensure adequate water supply. Birmingham Water Works also implements the provisions of the Environmental Protection Agency. The system implements Watershed Protection Policy that limits development in areas close to water sources, which reduces pollutants. It also purchases land to increase watershed and decrease treatment required for raw water. The system is located in Birmingham, Ala.

Reviews

1.020 reviews

Donna H.

10/1/2024

Always responsive to my request I have many properties an they act promptly on all requst

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Caroline S.

9/1/2025

They are scammers. Without a doubt. I get the exact charge for months. There is no way this would ever happen, unless you are crazy and delusional. I bet, if they actually read the meter, this...

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Albert K.

1/26/2024

As others have said an absolutely horrible utility to deal with. They told me the bank had returned my check but in talking to them the name of the bank they gave me wasn't my bank and I had...

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Khesa H.

8/29/2024

Deidre Benson is the absolute worst customer service rep ever i have never experienced this level of horrible customer service. all of the representatives i have encountered are the same .,...

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Tamara R.

4/16/2024

Customer service is very poor they are rude an inconsiderate when you ask about the charges or for extensions they do not try to accommodate and they know that most people are getting laid off and...

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