Bessemer Utilities

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1600 1st Ave N
Bessemer, AL 35020

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Bessemer Utilities is a public utility provider in Bessemer, Alabama. They offer convenient, no-line, no-waiting payment options, including online payments and pay-by-phone. They also provide downloadable forms and access to account information, payment adjustment history, and water quality reports. Customers can also take advantage of electrical and water safety tips, education, ordinances, and more. Bessemer Utilities is committed to providing quality service and offers customer service representatives to assist with any questions or concerns.

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Reviews

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1.06 reviews
Tiffany M.
8/3/2018

Bessemer Utilities has good and bad issues. The Major bad is there meter readers DON'T read your meters (power) then want to charge Double the next month with some BS excuse about "they couldn't...

Cynthia R P.
3/6/2025

those are the most unprofessional people i've encountered in my 62 years of living. a zero is what i rate. my bill does not arrive before the due date. the employees don't even look at you. they...

jessica s.
6/17/2023

The website is old and outdated the building is the same, cx service.............. the automated is awful. Bessemer city............. Do better.

Lee M.
2/13/2023

Very unprofessional and slow! I sat for over an hour for a printout of my bill while watching employees goof off like nothing else matters.

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Adrienne S.
5/4/2017

A C- organization In a C- city. They don't care. When you call to report an outage your transferred to a full voicemail box. You guys don't have a clue. Pitiful. I have been all over the USA. This...

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