American Airlines

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5900 Messer Airport Hwy
Birmingham, AL 35212
Southwest Airlines Co., or simply Southwest, is a major airline in the United States that formerly operated on a low-cost carrier model. It is headquartered in Love Field, Dallas neighborhood, in the Dallas-Fort Worth metroplex. It is the fourth-largest airline in North America when measured by passengers carried, as of 2023. With its all-Boeing 737 fleet, Southwest serves over 100 destinations in 42 states, Washington, D.C., Puerto Rico, and ten international countries: Aruba, the Bahamas, Belize, the Cayman Islands, Costa Rica, Cuba, the Dominican Republic, Mexico, Jamaica, and Turks and Caicos.

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3.026 reviews
Photo of Mischa J.
Mischa J.
10/21/2025

Okay American Airlines with this tiny American Eagle plane to fly us all to Reagan international. I mean, you small. And, I must say, you sound pretty crickety on this take off, but you redeemed...

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Meena C.
4/14/2025

AA is not my preferred airline, but when you live in a smaller city, options for your preferred airline may be knifed/cost significantly more, so you go with what you got. The kids enjoyed...

Abby C.
12/11/2024

They are not willing to help at all. The gate agent told me my flight was canceled when it in fact was not. She was not helpful at all in finding a solution of any kind.

Photo of John H.
John H.
6/23/2023

Worst airline experience ever. We arrived for or flight only to be sent back home due to not being able to make the connecting flight. We got a flight out the next day at 5 AM. Then on the...

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Angie M.
5/4/2022

I have never had an issue with American Airlines! The people are nice, it's easy to travel with them. I can't really talk about flights being on time or not as that is not the airline nor the...

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