Urgences-santé (Centre Opérationel Ouest)

Urgences-santé is the largest ambulance organization in Quebec, employing over 1,700 staff members and handling 40% of the province's emergency calls, conducting approximately 270,000 interventions annually. It operates three operational centers that serve 18 emergency rooms, an airport, a metro system, and a population of 2.5 million residents in the Montreal and Laval territories.

The organization offers ambulance transportation at regulated rates set by the Quebec government, while also providing various programs that may cover transportation costs for eligible residents. For specific cases such as seniors, crime victims, and new immigrants, there are options for potential reimbursement through associated programs and claims processes.

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