National Bank General Insurance
National Bank General Insurance, located in Montréal, Québec, offers a range of insurance products and financial services to individuals and businesses. The company provides options for auto, home, life, and travel insurance, as well as loan and credit card services. Clients can also benefit from HR assistance, solutions, and advice to meet their insurance needs.
With a focus on customer satisfaction, National Bank General Insurance ensures that clients have access to their insurance documents and can manage their coverage, claims, and payments conveniently through the Client Centre or mobile app. The company is dedicated to providing support and security to its customers, offering tools to protect against identity theft and secure financial futures for families.
Despite experiencing customer service delays due to a global IT outage, services are gradually being restored, and the team is actively monitoring the situation. Clients are encouraged to report claims 24/7 through the Client Centre and mobile app, which remain fully functional for their convenience.
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