Gexel Telecom

507 d'Armes Pl
Montreal, QC H2Y 2W8

Founded in 1998 and headquartered in Montreal, Gexel Telecom is a prominent provider of contact center BPO services and technology solutions, specializing in a diverse range of industries including travel, telecom, and retail. With a quality-focused Smartsourcing model, Gexel integrates local expertise with global capabilities from its strategically located sites in Canada, Morocco, and South Africa, ensuring efficient service delivery and customer satisfaction.

The company offers a comprehensive suite of services, including customer care, technical support, and marketing surveys, while leveraging advanced technologies like cloud contact centers and speech analytics. Gexel's multilingual team is dedicated to delivering exceptional customer experiences, adapting to seasonal demands, and driving continuous improvement through client feedback analysis and performance insights.

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