Gexel
Gexel, founded in 1998 and based in Montreal, QC, is a leading provider of contact center BPO services and technology solutions catering to various industries such as travel, hospitality, and telecom. Their unique Smartsourcing model combines local expertise with offshore capabilities in South Africa and Morocco, delivering cost-effective solutions without compromising on service excellence.
With a multilingual team and advanced technological resources, Gexel specializes in customer care, technical support, and back office services, focusing on quality-driven and personalized service. Their commitment to high engagement and efficient management of diverse client needs has supported significant business growth for many organizations, making them a valuable partner in customer success.
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