Telax Hosted Call Center

Telax Hosted Call Center, based in Toronto, ON, specializes in advanced cloud-based contact center solutions. Offering a range of features such as intelligent call routing, personalized interactions, and AI-powered workflows, they ensure top-tier customer service every time.

Integrated with Unite, their hosted Contact Center allows for seamless productivity and enhanced customer experiences. With options for voice, chat, and email queues, businesses can connect with customers on their terms, providing outstanding outreach and proactive messaging.

By prioritizing security with Triple Shield Security, Intermedia Contact Center delivers continuous state-of-the-art customer interaction tools to safeguard user access, secure applications, and defend the cloud against cyber threats.

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