GMS Live Expert

GMS Live Expert, now part of the Sherweb family, specializes in providing tailored outsourced help desk and NOC support for Reseller Channel Partners. With a commitment to exceptional service, they leverage a North American-based team to offer 24/7 assistance, effectively resolving over 500,000 tickets each year.

Through integration with existing processes and support technology, GMS Live Expert functions as an extension of its partners' teams, ensuring seamless and vendor-agnostic support. Their flexible pricing model is designed to help organizations expand their support capacity while lowering total costs.

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