Canadian Motor Vehicle Arbitration

The Canadian Motor Vehicle Arbitration Plan (CAMVAP) is an organization dedicated to resolving disputes between consumers and manufacturers regarding vehicle assembly material defects and warranty applications through binding arbitration. Established in 1994, CAMVAP offers a fast, friendly, fair, free, and final resolution process for eligible claims, ensuring that consumers have a reliable avenue for addressing their concerns.

Participating manufacturers in CAMVAP represent over 94% of annual vehicle sales in Canada, underscoring the program's significance in the automotive industry. To initiate the arbitration process, consumers must first attempt to resolve their issues with the vehicle dealer and manufacturer before applying to CAMVAP.

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