BFL Canada Risk & Insurance Service Inc
BFL Canada Risk & Insurance Service Inc. is dedicated to addressing client complaints through a structured examination and dispute resolution policy that adheres to the regulations of the general insurance industry. The company aims to provide a fair and transparent process for clients to express dissatisfaction and seek remedial action when necessary.
The policy outlines the responsibilities of designated personnel in managing complaints, ensuring timely acknowledgment and thorough investigation within a reasonable timeframe. BFL Canada also facilitates the transfer of unresolved complaints to appropriate governing councils, maintaining compliance with personal information protection regulations throughout the process.
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