Tiremart

Tiremart, based in Mt Pearl, NL, offers a customer-friendly Returns Policy to ensure satisfaction with purchases. In the event of damaged goods upon arrival, customers are advised to contact the shipping company promptly for claims procedures. Subsequently, by following the prescribed steps, including notifying Tiremart, replacements can be facilitated.

For instances where customers are dissatisfied with their purchases, Tiremart allows returns of unused tires and wheels within 14 days of receipt, excluding special orders. Products returned for credit must remain undamaged, with a 15% restocking fee applicable. Prior approval via a return authorization number (RA#) is necessary before initiating the return process.

Customers are requested to contact Tiremart for authorization and adhere to the stipulated guidelines for returning items. It is essential to include original invoices and reasons for return when sending back products. Furthermore, any damage during return shipment is the carrier's responsibility, necessitating customers to opt for shipping insurance. Tiremart issues refunds to the original form of payment, ensuring a swift process and customer notification.

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