Manitoba Customer Contact Association
The Manitoba Customer Contact Association (MCCA) is dedicated to building strategic partnerships within Manitoba's customer service sector, focusing on education, inspiration, and service since 1995. Through various training programs and events, MCCA empowers teams to deliver exceptional customer service and develop leadership skills in the industry.
With initiatives such as the Building Better Supervisors leadership conference and the annual general meeting, MCCA fosters collaboration and celebrates collective accomplishments among its members. The organization emphasizes the importance of effective customer contact and the need for organizations to meet the evolving expectations of consumers.
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