KPI Connect
KPI Connect is a global contact center based in Winnipeg, MB, specializing in customer service solutions across various industries, including automotive, pharmacy, and telecommunications. With a focus on customer retention and a commitment to enhancing client-brand relationships, they offer both inbound and outbound call center services, as well as multi-channel support.
The company prides itself on delivering exceptional results through a consultative approach, continuously striving to improve client programs and uncover new value through innovation. Having successfully handled over 1 billion outbound and more than 525 million inbound contact activities, KPI Connect aims to increase profitability and reduce abandonment rates for its partners.
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