Canadian Red Cross
Amid the ongoing provincial health emergency, the operations at Canadian Red Cross in Kelowna, BC, have adapted to ensure the safety of clients seeking HELP services. While the process may look different, rest assured, the dedication to facilitating equipment access remains unwavering.
Prior to visiting the depot for equipment loans, it is advisable to contact in advance to confirm operational hours. To adhere to social distancing guidelines, the HELP depot doors will be secured, with our teams maintaining a safe distance of 2 meters (6 ft) from others. Upon arrival, clients are kindly requested to contact the provided number, and the equipment will be promptly brought outside—eliminating the need for client entry into the depot. Furthermore, instead of physical consent forms, verbal consent will now be obtained from clients, ensuring a smooth and contactless process while confirming their comprehension of equipment usage.
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