Medicine Hat Utility Collections

The City of Medicine Hat's Utility Collections team is dedicated to the responsible collection of funds necessary to provide essential services and infrastructure for its residents. They manage utility, taxation, and general accounts receivable revenue, ensuring that appropriate actions are taken to collect outstanding balances in accordance with municipal regulations.

In addition to utility collections, the City follows the Municipal Government Act for tax recovery, offering programs like the Tax Arrears Payment Plan for residents facing difficulties. The City also maintains a rigorous process for managing overdue accounts, which may include suspending services and engaging outside collection agencies for long-standing debts.

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